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FAQ
Frequently asked questions
General
A: At R Faith Press, each item is carefully crafted to your specifications as part of our made-to-order process, ensuring quality and personalization in every piece. Because every item is created after the order is placed, the turnaround time may take up to two weeks. However, most orders are completed and ready for pick-up or delivery within one week. This approach allows us to focus on creating your unique design with care, reflecting our commitment to Crafting Your Style with Love. We recommend placing orders in advance when possible to accommodate this timeline and provide you with the best quality custom apparel.
A: To maintain the quality and longevity of your custom T-shirts and sweatshirts from B&R Faith Press, we recommend washing them in cold water on a gentle cycle inside out. Use mild detergent and avoid bleach or harsh chemicals that can damage the fabric and print. For drying, tumble dry on low heat or, preferably, hang dry to prevent shrinking and preserve the vibrancy of the design. Following these care instructions helps protect your garment while keeping your style looking fresh and vibrant longer.
A: Once you complete your purchase on the B&R Faith Press website, you will receive an order confirmation email at the address provided during checkout. This email includes your order number, details of the custom item you selected, and an estimated delivery timeline. Additionally, you can log into your account on our site to view your order status at any time. If you do not receive a confirmation email within a few minutes of placing your order, please check your spam folder or contact our customer service team to ensure your order was received. At R Faith Press, we are committed to crafting your style with love and ensuring your custom T-shirt order is processed smoothly and promptly.
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